We do NOT post all of our availability online - WHY?
Booking.com and the other online travel agencies take 15% of our gross, which is a huge number. If you visit those sites, you will find our rates are 15% higher, in order to make us whole again.
We intentionally block out many dates on our calendar (which in turn, blocks them out on booking.com's calendar), in hopes that you will email us directly (firstname.lastname@example.org), so we can get you the best deal.
We reply quickly - every email is answered within 12 hours and often in less than 1 hour.
We are here to ensure that your stay at Las Palmas Maya in Tulum is a delightful and memorable experience. If there is anything we can do, any questions we can answer, or any plans we can help facilitate, please don't hesitate to let us know.
Should you prefer to reach us immediately, you can call us at our US number below. Alternatively, if you use WhatsApp (smartphone app) - we are almost always near our phones! If we are unable to connect, please email us or fill out the form below.